Debenhams Pet Insurance

Overview

Debenhams pet insurance advertising may be misleading. The site seems to be a finance center, yet the company offers Gold features with pet insurance plans. Pet insurance is offered directly from Debenhams.

Age limit

According to the site there is no age limit. Pets of all ages can get cover. There is a six weeks minimal limit under general exclusions. The company states that they will not have any claims for animals under age six. Maximum pet value however is unlimited.

Pet cover from Debenhams

Cover is available for cats and the plan standards are oversea travel.

Debenhams Pet Insurance Help lines

Debenhams pet insurance has an open help line available to their customers.

Third party liability

Under Section 9 there is accidental damage cover, which the company claims to compensate third party liability for accidental damages up to €500 caused by your pet.

Death by accident cover is available, which is listed under Section 4. The company vouches to pay you up to the purchase price or a maximum of £250 with the Silver plan and up to €750 with the Gold plan. There is no age limit for payments that fall under the Accidental Death benefits.

Cremation or burial expenses

Debenhams policy under Section 1 has vet fee exclusions, which the company holds no liability for vet fees or charges incurred from humane destruction. They will not cover disposal, burial, or cremation of your pet. You are recommended to refer to your policy to find out more.

Legal advice

The company has lawyers that are ready to answer any legal questions. The company does not state whether these services are free to their cardholders.

Loss or theft

Under Section 6, Theft or strays are covered. The company will pay up to £250 under the Silver plan and up to €750 under the Gold plan. Advertisement limits are set as well, which the company under Section 5 claims to reimburse you if you have to post lost or stolen animal ads in the local newspaper. You must seek approval first. Under Section 5, if you have to advertise your dog’s loss or theft, the company may reimburse you also upon approval.

Cattery fees

Under Section 7, reimbursement is available for Boarding Kennel or cattery fees. They offer up to £250 and it is paid to a license kennel or cattery.

Debenhams Pet Insurance Web site design

The company has a basic design. It is not a professional site, but it is easy to navigate through once you pick up on the structure. There is however easy access to contact information. The company posts several email address, phone numbers, physical address, etc. The site is misleading because it is listed as Money UK, which is owned and operated by Dot Zinc Limited. This company seems to offer financial services, as well as other services.

Conclusion

It may be worthwhile to check the background of this company before choosing the Silver or Gold insurance cover for your pet. Overall, Debenhams pet insurance may be worth looking into.